How can I determine my ring size?
To ensure a perfect fit for your ring, we recommend visiting a local jeweler to have your finger sized and obtain your US ring size. If visiting a jeweler isn't convenient, you can also use an online sizing guide available on our website.
Do you offer customized work?
Absolutely! If you have a special design in mind or a unique idea, please reach out to us at email@example.com with your inquiry, and we'll be delighted to discuss the possibilities with you :)
When can I expect to receive my order?
For items in stock, your order will be shipped promptly. If the piece is custom-made, the production time typically ranges between 2-3 weeks. While we can't provide an exact shipping date, rest assured that we'll notify you with tracking information as soon as your order is on its way.
Is expedited shipping available?
Certainly! If you require a piece by a specific date, we'll make every effort to prioritize your order. Please contact us before placing your order to discuss expedited options.
How should I care for my jewelry?
Sterling Silver: Sterling silver may tarnish due to exposure to sulfur or hydrogen, found in the atmosphere or certain foods. To prevent tarnishing, wear your silver jewelry often. You can clean it using a cotton cloth with warm water and detergent or a specialized cleaning product. Take caution when polishing delicate chains, and avoid polishing cloths, as they may break.
Gold Plated: The lifespan of gold-plated pieces depends on wear frequency, your skin's pH, exposure to chemicals, and contact with surfaces. To prolong your jewelry's life:
- Wash your hands before putting on or taking off jewelry.
- Apply lotion, perfume, or makeup before wearing jewelry.
- Remove rings or bracelets before handling tomatoes or doing dishes.
- Avoid swimming or wearing jewelry during activities that cause sweating.
Do you ship internationally?
Yes, we do ship internationally. Please note that all international orders are considered final sales.
Can I cancel my order?
Yes, you have a 24-hour window after placing your order to cancel. If you have any questions, please contact us before placing your order.